Your team number and your own WhatsApp, and how chats reach a client's page.
- Connect a team numberConnect your company's WhatsApp Business number so client chats land on their pages and replies go out from the number they know.
- Connect your own WhatsAppBring the chats on your own number into KretaOS. Your number keeps working on your phone, and your chats stay private to you.
- Who sees a WhatsApp numberA team number is seen by the people on its access list. Your own number is seen only by you.
- Sending and the 24-hour windowReply on WhatsApp from KretaOS. Free text while their 24-hour reply window is open; an approved template after.
- WhatsApp templatesApproved templates are how you reach a client on WhatsApp once their 24-hour reply window has closed. Here is how to use them in KretaOS.
- What is remembered from chatsHow KretaOS turns WhatsApp conversations into client memory, leads and closed follow-ups, and what it deliberately ignores.
- Log a chat by handNo WhatsApp number connected, or the chat happened somewhere else? Log it in a few seconds and KretaOS files it like any other touch.