What never uses AI credits
Logging by hand, dictation, imports and everyday work never use AI credits — even when your credits run out.
Updated 4 Nov 2026
AI credits are only spent when you ask the AI to do something for you: a message to Ask AI, a voice call, or turning a meeting into a transcript and notes. Everything else in KretaOS is part of your plan, and keeps working even when this month's credits are used up.
Logging is always free
You never pay credits to record what happened with a client:
- The Log sheet — typing a note, a call, a visit or a WhatsApp chat you had on your phone.
- Dictation — pressing the mic in the Log sheet or Say it and speaking instead of typing. Dictation turns your words into text; it is not an AI conversation.
- Logging an activity on a client's page.
- Imports — bringing clients in from a spreadsheet, however many rows.
This is a promise: logging by hand is never counted and never blocked.
Everyday work is free
- Opening clients, people and deals, searching, and the ⌘K palette.
- Creating and closing follow-ups, tasks and promises.
- Moving deals on the board.
- Sending email and WhatsApp messages you wrote yourself.
- Comments and @mentions.
- Analytics, reports and the monthly report.
- Uploading files to the Library and attaching them.
- Mail and calendar syncing in from Google.
- The work KretaOS does by itself after a touch: memory, suggested updates, fields kept by AI and the brief before a meeting. Fields kept by AI pause while the team is out of credits.
What does use credits
| What | Credits |
|---|---|
| A chat message to Ask AI | 1 (1 more if it searches the web) |
| A minute of a voice call | 6 |
| A recorded meeting | 1 for every five minutes recorded, at least 1 |
| A meeting transcript you add as text, or one imported from your notetaker | 1, once, to turn it into notes |
| A draft written inside a Home row | 1, when you tap it |
| An outside AI assistant connected to KretaOS | 1 for every five requests it makes in a day |
See AI credits for how the allowance and refunds work.
Related
- AI credits — What uses an AI credit, how many your plan includes, how the team shares them, and what happens when they run out.
- Dictation language — Choose the language KretaOS listens in when you dictate a log, including Hindi, Hinglish and seven more Indian languages.
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