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Coupons

Apply a coupon code when you activate, renew or change plan. Optional, checked before you pay, once per workspace.

Updated 8 Oct 2026

A coupon takes money off a plan payment. You never need one to buy — it is always optional.

Apply a coupon

  1. Open Settings › Billing and open Change plan or renew (on the activation page, the plans are already open).
  2. Below the plans, press Have a coupon?
  3. Type the code and press Apply.

KretaOS checks the code straight away. If it works, you see "Coupon CODE — …" with what it takes off, and the plan card's total drops. The card says "Coupon CODE applied to this payment." Press Remove to take it off.

Then pay as usual. The coupon is named on your invoice, as its own line.

What a coupon applies to

  • Plan payments only — activating, renewing or changing plan. Not top-up packs or seat adds.
  • The payment you make now. If you also turn on auto-renew, later renewals are at the regular price. The card shows that price before you pay.
  • Some coupons are limited to certain plans or billing terms. If yours is, the card tells you, for example "That coupon works on yearly payments" or "That coupon doesn't apply to this plan". Pick a matching plan or term and it applies.
  • Once per workspace. A workspace can use each coupon one time.

When a code doesn't work

MessageWhat it means
That coupon code isn't valid.Check the spelling, or the code is for another workspace.
That coupon has expired.Its offer window has closed.
That coupon isn't active yet.Its offer window has not opened.
That coupon has been fully used.Every use of it has been claimed.
Your workspace has already used this coupon.Each workspace can use a coupon once.

Where coupons come from

Coupons are issued by the KretaOS team — at events, with partners, or for a specific customer. If you were promised one and it does not work, write to us.

Related

  • Plans and seats — The three plans, how seats work, and how to add a seat or change plan from Settings › Billing.
  • Invoices and GST — Every payment gets a tax invoice, emailed with its PDF. Add your GSTIN to claim input tax credit.
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