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Billing country

Where your business is based decides the currency you pay in. Set it once; it is locked after your first payment.

Updated 9 Oct 2026

KretaOS bills in the currency of the country your business is based in. You choose the country once.

What it decides

  • India — you pay in Indian rupees (INR), plus GST, and get a GST tax invoice.
  • Anywhere else — you pay in US dollars (USD). No Indian GST is charged.

The currency comes only from this setting. It is not guessed from where you happen to be when you open the page, so a founder travelling abroad still pays in rupees, and a Dubai firm with an Indian director still pays in dollars.

Set it

The first time an admin opens Settings › Billing — or the activation page when you sign up — KretaOS asks Where is your business based?

  1. Pick your country from Choose a country…. India is at the top of the list.
  2. Check the line underneath, which says what you will pay in.
  3. On the Billing page, press Save. On the activation page there is no button: the country saves as soon as you pick it.

Nothing can be bought until the country is set. Prices, top-up packs and seat adds appear in your currency right after.

Change it before you pay

Until your first payment, the country shows under Billing details on the Billing page as "Business based in country", with a Change button.

Locked after the first payment

Once a payment has been invoiced, the country is locked. Your invoices, your tax treatment and your invoice series all depend on it, so it cannot be changed from the page. The Billing page shows "Set by your first payment".

If your business really has moved — say you set up a company in India after paying from abroad — write to the KretaOS team and we will change it for you.

Prices on the website

The public plan page shows prices in US dollars. Once your billing country is India, Settings › Billing shows the rupee prices you will actually be charged. See the plan page.

Related

  • Invoices and GST — Every payment gets a tax invoice, emailed with its PDF. Add your GSTIN to claim input tax credit.
  • Plans and seats — The three plans, how seats work, and how to add a seat or change plan from Settings › Billing.
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