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Invoices and GST

Every payment gets a tax invoice, emailed with its PDF. Add your GSTIN to claim input tax credit.

Updated 8 Oct 2026

Every payment gets an invoice

A plan payment, a renewal, a top-up pack and a seat add each get their own invoice the moment the payment goes through. It is emailed with its PDF to the person who paid, at their sign-in email.

Find all of them in Settings › Billing under Invoices: each shows its number, what it was for (Plan, Top-up or Seats), the date and the total, with three actions:

  • View — the invoice on screen, with Download PDF and Print / save as PDF.
  • PDF — download it directly.
  • Email again — send it once more.

GST for Indian businesses

If your billing country is India, you pay in rupees plus GST, and every invoice is a GST tax invoice. It shows the tax split the way the law requires for your state. If your business is based outside India, you pay in US dollars and no Indian GST is charged.

Add your GSTIN

With a GSTIN on the invoice, you can claim input tax credit. It is optional.

  1. Open Settings › Billing and scroll to Billing details.
  2. Open the Invoice to row and press Add GST details (or Edit).
  3. Fill in Legal name (as registered), GSTIN and Billing address (as registered). With a GSTIN, the legal name and registered address are required.
  4. Press Save tax details.

KretaOS reads your state from the GSTIN. Without a GSTIN, the invoice says "Unregistered".

Add details before you pay

An invoice is issued at payment and cannot be changed afterwards. Saved details appear on every invoice from then on; invoices already issued stay as they were. So add your GSTIN before you pay. The activation page and the plan cards show who the invoice will be made out to, with a link to add a GSTIN.

Send invoices to your accounts team

Under Billing details, Send invoices to takes another address, such as accounts@yourcompany.com. Every invoice is emailed there too, with the PDF. The person who pays always gets a copy.

Invoice numbers

Your invoices are numbered in your workspace's own series, for each financial year — for example K7Q3M-2627-0001, then 0002. The invoice is computer-generated and needs no signature.

Related

  • Billing country — Where your business is based decides the currency you pay in. Set it once; it is locked after your first payment.
  • Coupons — Apply a coupon code when you activate, renew or change plan. Optional, checked before you pay, once per workspace.
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