What's working

What's working sits at the top of the Analytics Overview. In a few lines it tells you what went well in the period and what needs attention — so you do not have to read every chart to know where to look.

What you see

• A dark headline card with the one thing most worth knowing. It is titled What's working when that thing is good news and Needs attention when it is not — say, promises past their day.
• Three short story cards underneath, each with a number and a sentence about it.

It follows the period and Whose numbers you picked. Switch from My book to Team total, or from Last 30 days to This quarter, and it reads that view.

The AI writes, KretaOS counts

The numbers on the cards are never typed by the AI.

1. KretaOS works out the facts of your period from your records — won revenue, reply times, promises kept, clients going quiet and so on.
2. The AI picks the facts that matter most and writes a sentence about each.
3. KretaOS checks every sentence. If a sentence contains a number that is not one of the counted facts, or talks about a time frame you did not choose, the card shows the fact's own plain sentence instead.

So a card can never show a figure that is different from the rest of the page.

Balanced on purpose

When the period has both, you always get at least one thing going well and at least one thing that needs attention. A number based on very few examples — say, a median reply time from three replies — is never used as the headline.

Good to know

• A plain version appears straight away. The written version replaces it a moment later.
• It changes only when your numbers change. Opening the page again with the same numbers shows the same read.
• It does not use AI credits.
• It reads only the numbers on your Analytics page — what you are allowed to see, and nothing more.