Correct and confirm

KretaOS reads every touch carefully, but it will sometimes get a detail wrong — a name, a number, which side made a promise. Your correction is the strongest signal the memory has, and it takes a few seconds.

Three controls on every fact

Open a client and scroll to Memory. Hover a fact (on a phone the controls are always visible) and you'll see:

• Pencil — edit it. Rewrite the sentence and press Save. Use this when the fact is nearly right: the order is 6,000 metres, not 5,000.
• wrong? — the fact was never true. Confirm with Remove under "Not true — remove it?". This also teaches KretaOS that it misread the touch.
• × — remove it. Confirm with Remove under "Remove this fact?". Use this when a fact was true once but no longer matters.

Every removal asks twice, so a stray tap never takes a memory away. Press Keep to back out.

What a correction does

An edit is not an overwrite. KretaOS marks the old version as no longer true and saves your wording as a new fact, linked to the old one. Your version is marked confirmed, and it outranks anything KretaOS read for itself — a later email can't quietly undo a correction a person made.

There is an order to this: what you correct by hand sits above what someone told KretaOS directly, which sits above what was read from a touch, which sits above what was inferred. A higher one can replace a lower one, never the other way round.

Removed facts work the same way. They stop appearing in briefs, drafts and the graph, but the record that they existed, and who removed them, stays in Settings › Activity (Changes only).

Tell KretaOS something directly

Sometimes the client says something on a call you never logged, or you know a detail nobody wrote down. Tell Ask AI:

• "Remember that Mehta Exports closes their financial year in March."
• "Remember that Priya prefers WhatsApp to email."

KretaOS saves it as a fact on that client. You can also ask it to drop one — "Forget the fact that they use Tally, they moved off it". Because removing memory can't be undone from chat, Ask AI checks with you before it acts: it tells you what it is about to remove and waits for your yes.

When to bother

You don't need to review every fact. Correct the ones that matter:

• anything that would end up in an email to the client — names, numbers, dates, prices
• who owes a promise
• anything a teammate taking over the client would act on

Try it

1. Open Clients, pick a client, and scroll to Memory.
2. Find a fact that is slightly off, press the pencil, fix it, and press Save. Its line now reads confirmed.
3. Open Ask AI and say "Remember that" followed by one detail about this client.
4. Refresh the client's page and find the new fact under Memory.