Delete my account

You can close your own account from inside KretaOS.

Delete your account

1. Open Settings.
2. At the foot of Profile, under Delete account, press Delete my account.
3. Read what will happen, then type your email address exactly as shown.
4. Press Delete my account.

You can press Cancel at any point before the last step.

What happens

• Your access ends now, on every device.
• Your Google connection is disconnected, so your mail stops syncing into the workspace.
• Your personal details are erased within 30 days by the KretaOS team.
• You get an email confirming it, "Your KretaOS account is deleted". If you didn't do this, reply to that email straight away.

What stays

Your teammates keep the workspace. What you logged on shared client records — notes, calls, meetings — stays part of the client's history, because that history belongs to the team's relationship with the client.

If you are the only person in the workspace

Deleting your account also closes the workspace. Nobody will be able to open it, and its data is erased within 30 days. If you want to keep a copy, an admin can export everything first from Settings › Compliance.

If you are the last admin

KretaOS will not let the last admin of a team delete their account, because the others would be left with nobody who can manage billing or the team. You will see: "You're the only admin. Make a teammate an admin in Settings › Team first, then delete your account." Make someone else admin, then try again.

Handing over your clients

Deleting your account does not move your clients to anyone. If you own clients or have open follow-ups, ask an admin to hand them over before you go — or to use Leaving… on your row in Settings › Team, which hands everything over and then removes you in one step. See Handover when someone leaves.