Grounded web search

Your records say what your team knows. The web says what the rest of the world knows. Ask AI can look up both and tell you which is which.

When Ask AI searches the web

It searches when you ask about something public that your records do not hold, for example:

• "What does Surat Silk Mills do, and how big are they?"
• "Any recent news about Northwind Logistics?"
• "Tell me about Kapoor Builders" — here it reads your own record and searches the web, then tells you what came from where.

It does not search the web for your own relationship history — who you spoke to, what was promised, your deals and tasks. That comes from your book.

Sources and the Google chip

Every answer that used the web shows:

• sources — up to six links to the pages the answer was built from. Open them to check a claim.
• The Google Search chip — a small box with the search Google ran. Tap it to see the same search on Google Search.

The chip always appears with web results. It is part of how Google lets KretaOS show its search results.

What leaves KretaOS

Only the search itself — a short query, like the words you would type into Google Search — is sent. Your client records stay in KretaOS.

Credits

In chat, a message that searches the web uses 1 extra credit on top of the message. If the search comes back empty, that extra credit is given back. On a voice call, searches are covered by the per-minute rate. See AI credits explained.

Good to know

• Web results can be out of date or wrong. Treat them as a starting point and check the sources before you quote a figure to a client.
• A Viewer can use web search too.
• Web results are not saved into a client's memory by a chat answer. To keep a fact, tell Ask AI to remember it.