Drafts that sound like you

A good follow-up mentions what the client actually said, sounds like you, and gets your own company right. KretaOS drafts from all three. You stay the one who presses send.

Two places to draft

In the composer. On a client page, press Message next to a contact. The composer opens on that client. Press AI Draft and a draft writes itself into the box, built from the client's recent touches, open promises and memory. Don't like it? Press Regenerate. If AI is unavailable, you get a plain Starting draft to edit instead, and a line saying so.

In Ask AI. Ask "Draft an email to Anil at Mehta Textiles about the revised quote" (or a WhatsApp message, or a meeting invite). The draft appears as a card in the chat. You can edit the subject and message right there. Type an instruction into Rewrite, such as "make this warmer, shorten it", or attach a file from the Library. Then press Send.

If Google isn't connected yet, the card shows Connect Google to send instead of a Send button. A message marked sent has really left.

Changing the tone

Once there is text in the composer, a row of one-tap changes appears:

• Shorter: the same message in fewer words.
• Friendlier: warmer and more personal, still professional.
• Professional: a more formal register.
• Translate: natural, professional Hindi. Names, numbers and dates stay exactly as they were.
• Rewrite: a fresh version with the same facts and the same ask.

Every change keeps the facts, numbers and the ask. If a template or the AI replaced something you had typed, the composer says Your draft was replaced. Press Bring it back to restore your version.

Where your company's voice comes from

Every draft reads the same "About us": what your company does, what you sell, your current pitch, and words never to use. Admins write it in Settings › Company. Each person also has My card there, with their title, phone, sign-off and talking points. Your card wins over the workspace defaults, so your drafts end with your own sign-off.

Pricing appears in a draft only when an admin has ticked The AI may quote this pricing to clients on that offering. Otherwise drafts never state or estimate it.

A second look before you send

After the AI drafts, a Draft check reviews it. You'll see either reads well, good to send or worth a look before you send, with the reasons. Typical reasons are a claim you can't back up, a retired offering, or a phrase on your never-say list. The check only advises. You decide.

Try it

1. Open Clients, pick a client, and press Message next to a contact.
2. Press AI Draft and read what it wrote.
3. Press Shorter, then Friendlier, and compare the two.
4. Open Settings › Company and fill in your sign-off on My card, then draft again.