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KretaOS 101

Trouble signing in

The code did not arrive, too many wrong codes, no workspace for your email, or removed from a team — what each one means and what to do.

Updated 29 Oct 2026

You sign in to KretaOS with Continue with Google, or with Continue with email: KretaOS mails you a 6-character code and you type it back on the same screen. There is no password.

The code did not arrive

  • Check spam and any promotions folder. The mail comes from KretaOS.
  • Check the address. The screen shows where the code went. If it is wrong, press Different email.
  • Wait a minute. Mail can take a little while. The code works for 10 minutes.
  • Resend. Press Resend code once the wait under the box runs out. Any code you were sent still works until it expires, so use whichever arrives first.

If you ask for many codes in a short time, KretaOS asks you to wait and shows the time you can try again.

"Too many wrong codes"

A code stops working after five wrong tries — press Resend code for a new one. After many wrong codes in one day, KretaOS stops accepting codes for that email until tomorrow, to keep your account safe. You can sign in with Continue with Google in the meantime if your work email is a Google account.

"No KretaOS workspace for this email yet"

KretaOS found no team that this email belongs to. Either:

  • Ask your admin to invite you. Use the exact address the invite goes to — a different address is a different person to KretaOS.
  • Start your own workspace on the web, at kretaos.com.

"You no longer have access"

An admin removed you from that team, so you cannot sign in to it any more. Your work there stays with the team. If that was a mistake, ask an admin to invite you again.

Still stuck? Contact support.

Related

  • What KretaOS is — An AI CRM for client-led B2B teams that does its own data entry, remembers every client, and tells each person what to do today.
  • Invite a teammate — Add someone to your workspace with the right role, once your plan is active and a seat is free.
  • Sign out everywhere — Lost a phone or laptop? End every KretaOS session you have, on every device, in one tap.
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